Messages Improved
Voice Channel

AI that answers your phone — and sounds like it should

When a customer calls your business number, the AI picks up, speaks naturally, and handles the conversation — answers questions, books appointments, takes messages. Same knowledge as your SMS agent, same number, just by voice.

How voice works on our platform

Your agent's phone number handles both calls and texts. When someone calls, the AI listens, understands what the caller needs, and responds by speaking — in real time, with natural pacing and tone.

Customer calls your number

The AI picks up immediately — no hold music, no phone tree, no "press 1 for sales." It greets the caller using the personality and script you defined.

It listens and responds naturally

The AI understands what the caller is saying — not just keywords, but full sentences and intent. It responds with natural speech, handles follow-up questions, and stays on topic. Powered by the latest models from OpenAI, Google, and other leading AI providers.

It knows your business

The same training you do for SMS applies to voice. Your hours, services, pricing, policies — the AI knows it all. Train once, works on both channels.

One number for calls and texts

Your agent doesn't need separate numbers for voice and SMS. The same phone number handles both — and the AI shares memory across channels.

Customer calls

AI picks up, speaks naturally, handles the conversation. Can answer questions, collect information, and follow your rules for what to say and what not to say.

Customer texts

Same AI, same knowledge, same personality — just over text. Customers choose whichever they prefer. The agent handles both.

Shared memory across channels

If someone texts on Monday and calls on Thursday, the AI remembers the entire text conversation. No starting over. Every interaction is stored by phone number, so context builds over time regardless of channel.

What the AI does on a call

Same things your receptionist or front desk would do — just available 24/7 and able to handle every call at once.

Answers business questions

Hours, services, pricing, directions, policies — trained on your specific business information. Responds like an employee who knows the answers.

Books appointments

Connects to your calendar or booking system and schedules directly during the call. Confirms the time before hanging up.

Speaks 50+ languages

Automatically detects the caller's language and responds natively. No separate phone lines or bilingual staff needed.

Emails you after every call

Get a notification with the full conversation summary after each call. You don't need to log into anything — it lands in your inbox.

Can follow up by text

After a call, the agent can send a follow-up text with a booking link, directions, or a summary — automatically.

Connects to your tools

Push call data to your CRM, trigger notifications, or send information to any system you already use.

You control the conversation

You decide how the AI behaves on every call.

Write the script in plain English

Tell the AI how to greet callers, what questions to ask, what topics to avoid, and when to offer to book an appointment. Like writing instructions for a new receptionist.

Review every call

Every call is logged with a full transcript. See exactly what was said, how the AI handled it, and what the caller asked. Conversations are also emailed to you automatically.

Two ways to get started

1

Build it yourself

Create your agent, train it on your business, pick a phone number. Voice and SMS work on the same number automatically. Free to build and test.

Open the Builder
2

We build it for you

Our team trains the AI on your business and sets up integrations. Call our demo to hear what a professionally trained voice agent sounds like.

Call 978-588-2800

Try it yourself

Call 978-588-2800 to talk to a live AI agent, or build your own on the platform.