Terms of Service

LAST UPDATED: AUGUST 5, 2025

Welcome!

Messages Improved provides AI-power messaging services. We’re delighted you’ve decided to use the Messages Improved family of products and services, all of which we refer to simply as the “ Services ”. By using the Services, you agree to these terms of Service (the “ Terms ”). By choosing to use the Services you are deemed to have agreed to these Terms (including our Privacy Policy above), which form a legally binding contract between you and Messages Improved Limited (“ Messages Improved”,”we”,”us ”) so please read them carefully.

ARBITRATION NOTICE: WE WANT TO LET YOU KNOW UP FRONT THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE (see below). EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND MESSAGES IMPROVED AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND MESSAGES IMPROVED WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Who Can Use the Services

No one under the age of 13 is permitted to create an account on the Messages Improved app (an “ Account”) or use the Services. We may amend the required age to use the Services or offer additional Services with differing age requirements at any time, so please review any updated Terms or communications from Messages Improved carefully.

By using the Services, you represent that:

You can form a binding contract with Messages Improved;

You are at least 13 years old;

You are not a person who is barred from receiving the Services under the laws of the United States, United Kingdom or any other applicable jurisdiction, meaning that you do not appear on the U.S. Treasury Department’s list of Specially Designated Nationals or face any other similar prohibition; and

You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

2. Rights We Grant You

Messages Improved grants you a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable license to access and use the Services. This license is for the sole purpose of letting you use and enjoy the Services’ benefits in a way that these Terms and our usage policies allow.

Any software that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device’s settings. These Terms will govern any upgrades provided by Messages Improved that replace and/or supplement the original Messages Improved app.

The Services are owned and operated by Messages Improved. All trademarks, service marks, and trade names are proprietary to Messages Improved or its affiliates and/or third-party licensors. You may not copy, modify, distribute, display, publish, sell, or lease any part of our Services, nor may you reverse engineer or attempt to extract the source code of that software, unless applicable laws prohibit these restrictions, or you have our written permission to do so.

You may not use the Services on any device that you do not own or control, and you may not distribute or make the Services available over a network where they could be used by multiple devices at the same time.

The Messages Improved app or any other software made available for download are subject to the Terms and may be further subject to the provisions of any End User License Agreement specific to such software download.

3. Rights You Grant Us

Our Services may let you create, upload, post, send, receive, and store content. When you do that, you retain any ownership rights in that content you had to begin with (if any) but you grant Messages Improved a worldwide, royalty-free, sublicensable, and transferable license to host, store, use, display, reproduce, modify, adapt, edit, publish, and distribute that content. This license is for the limited purpose of operating, developing, providing, promoting, and improving the Services and researching and developing new ones.

You alone are responsible for the content you create, upload, post, send, or store through the Services.

The Services may contain advertisements. In consideration for Messages Improved letting you access and use the Services, you agree that Messages Improved, its affiliates, and third-party partners may place advertising on the Services.

We always love to hear from our users and if you provide Messages Improved with any comments, bug reports, feedback, suggestions (“ Feedback “), please be aware that Messages Improved reserves the right to use, implement, adopt or adapt the Services in line with your Feedback without contacting you or providing you with any monetary compensation. Any other non-monetary compensation or In-App Credits (as defined below) shall be at Messages Improved’s sole discretion. You hereby grant Messages Improved a worldwide, royalty-free, sublicensable, and transferable license under all rights necessary to incorporate and use your Feedback for any purpose.

4. The Content of Others

Although Messages Improved reserves the right to review all content that appears on the Services and to remove any content that violates these Terms, we do not necessarily review all of it. Therefore, we cannot—and do not—take responsibility for any content that others provide through the Services. If you feel that any of the content that appears via our Services violates our Terms, please contact Messages Improved (info@messagesimproved.com) immediately. Messages Improved does not condone any improper or illegal content included on the Services but cannot guarantee that content uploaded to the Services by users will always conform to our Terms.

5. Privacy

Your privacy matters to us. You can learn how we handle your information when you use our Services by reading our Privacy Policy. Please take care to read our Privacy Policy in detail, as by using our Services, you agree that Messages Improved can collect, use, and transfer your information in accordance with such Privacy Policy and shall be bound by it.

6. Respecting Other People’s Rights

Messages Improved respects the rights of others and expects its users to do the same. You therefore may not upload content that is intended to (or that in fact does):

violate or infringe someone else’s rights of publicity, privacy, copyright, trademark, or other intellectual-property right;

bully, harass, or intimidate;

defame; or

contain personal information about anyone under the age of 13.

You must also respect Messages Improved’s rights. These Terms do not grant you any right to:

use branding, logos, designs, photographs, videos, or any other materials used in our Services;

copy, archive, download, upload, distribute, syndicate, broadcast, perform, display, make available, or otherwise use any portion of the Services or the content on the Services except as set forth in these Terms; or

use the Services or any content on the Services for any commercial purposes without our consent.

In short: You may not use the Services or the content on the Services in ways that are not authorized by these Terms. Nor may you help or enable anyone else in doing so.

7. Safety

By using the Services, you agree that:

You will not use the Services for any purpose that is illegal or prohibited in these Terms;

You will not use any robot, spider, crawler, scraper, or other automated means or interface to access the Services or extract other user’s information;

You will not use the Services in a way that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services;

You will not use or attempt to use another user’s account without their permission.

You will not solicit login credentials from another user or provide your login credentials to another user;

You will not upload content that contains pornography, graphic violence, threats, hate speech, or incitements to violence;

You will not upload viruses or other malicious code or otherwise compromise the security of the Services;

You will not attempt to circumvent any content-filtering techniques we employ, or attempt to access areas or features of the Services that you are not authorized to access;

You will not probe, scan, or test the vulnerability of our Services or any system or network; and

You will not encourage or promote any activity that violates these Terms.

We also care about your safety while using our Services, please do not use our Services in a way that would distract you from obeying traffic or safety laws.

8. Your Account

You are responsible for any activity that occurs in your Account, so it’s important that you keep your Account secure. You must ensure that you take all necessary precautions to restrict unauthorized access to your Account and you will be solely responsible for all activities that occur under your Account, which is linked to and verified by your telephone number. You are solely responsible for maintaining the confidentiality of your Account and for restricting access to your mobile device and you agree to accept responsibility for all activities that occur under your Account. Messages Improved expressly disclaims liability for any loss or damage resulting from unauthorized access to your Account.

By using the Services, you agree that, in addition to exercising common sense:

You will not create more than one Account for yourself;

You will not create another account if we have already disabled your Account, unless you have our written permission to do so;

You will not buy, sell, rent, or lease access to your Account without our written permission; and

You will not log in or attempt to access the Services through unauthorized third-party applications or clients.

If you think that someone has gained access to your Account, please immediately reach out to us at info@messagesimproved.com.

9. Data Charges

You are responsible for any mobile carrier charges or other third-party fees that you may incur for using our Services, including text-messaging, data and/or roaming charges. If you’re unsure what those charges may be, you should ask your service provider before using the Services.

10. Modifying the Services and Termination

We’re continuously improving our Services and creating new ones all the time. That means we may add or remove features, products, or functionalities, and we may also suspend or stop the Services altogether. We may take any of these actions at any time, and when we do, we may not provide you with any notice beforehand.

While we hope you remain a life-long user of our Services, you can terminate your Account at any time and for any reason by deleting your Account.

Messages Improved may also terminate your Account (or any part thereof) at any time, for any reason, and without advanced notice. We may withdraw, amend the Services to you or any/all users or impose new or additional limits on your ability to use the Services.

To the extent any fees are charged for the Services, upon any termination of your Account, you will remain obligated to pay all outstanding fees and charges relating to your use of the Service before termination. Termination does not give rise to any right of refund.

Regardless of the terminating party, both you and Messages Improved continue to be bound by Sections 3, 6, 11-20 of the Terms after the deletion of your Account.

11. Indemnity

You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless Messages Improved, our managing member, members, directors, officers, employees, attorneys, consultants, agents and other representatives and affiliates from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses of any kind (including attorneys’ fees) due to, arising out of, or relating in any way to: (a) your access to or use or misuse of the Services; (b) your content; (c) your communications, transactions, or dealings with third parties initiated through the Service and (d) your breach of these Terms.

Messages Improved reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Messages Improved, and you agree to cooperate with our defense of these claims. Messages Improved will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

12. Disclaimers

We will endeavor to keep the Services up and running and free of annoyances, however provide no guarantee that the Services will be continuously available.

IF YOU ACCESS THE SERVICE, YOU DO SO AT YOUR OWN RISK. WE PROVIDE THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE.” WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES ABOUT THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING ALL STATUTORY WARRANTIES, WITH RESPECT TO THE SERVICES, INCLUDING WITHOUT LIMITATION ANY WARRANTIES THAT THE SERVICES ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, RELIABLE OR ACCURATE OR WILL MEET YOUR REQUIREMENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF INFORMATION PROVIDED BY ANY OTHER USERS OF THE SERVICES OR ANY OTHER DATA OR INFORMATION PROVIDED OR RECEIVED THROUGH THE SERVICES. EXCEPT AS EXPRESSLY SET FORTH HEREIN, MESSAGES IMPROVED MAKES NO WARRANTIES ABOUT THE INFORMATION SYSTEMS, SOFTWARE AND FUNCTIONS MADE ACCESSIBLE BY OR THROUGH THE SERVICES OR ANY SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION. MESSAGES IMPROVED DOES NOT WARRANT THAT THE SERVICES WILL OPERATE ERROR-FREE, THAT ERRORS IN THE SERVICES WILL BE FIXED, THAT LOSS OF DATA WILL NOT OCCUR, OR THAT THE SERVICES ARE FREE OF COMPUTER VIRUSES, CONTAMINANTS OR OTHER HARMFUL ITEMS. UNDER NO CIRCUMSTANCES WILL MESSAGES IMPROVED, ANY OF OUR AFFILIATES, DISTRIBUTORS, PARTNERS, LICENSORS, AND/OR ANY OF OUR OR THEIR MANAGING MEMBERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, CONSULTANTS, AGENTS, OR OTHER REPRESENTATIVES (TOGETHER, THE “RELEASEES”) BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SERVICES. WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE THE RELEASEES FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.

13. Limitation of Liability

IN NO EVENT SHALL MESSAGES IMPROVED AND/OR ANY OF OUR AFFILIATES, DISTRIBUTORS, PARTNERS, LICENSORS, AND/OR ANY OF OUR OR THEIR MANAGING MEMBERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, CONSULTANTS, AGENTS, OR OTHER REPRESENTATIVES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVERS, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY, (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND/OR (VI) THE DISCLOSURE OF INFORMATION PURSUANT TO THESE TERMS OF SERVICE OR PRIVACY POLICY. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

YOU SPECIFICALLY ACKNOWLEDGE THAT MESSAGES IMPROVED SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

Those who access or use the Messages Improved Services do so at their own volition and are responsible for compliance with local law.

14. Arbitration, Class Waiver, and Jury Waiver

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH MESSAGES IMPROVED, AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

Applicability of Arbitration Agreement . All claims and disputes arising out of or relating to these Terms or the use of the Services that cannot be resolved in small claims court will be resolved by binding arbitration on an individual basis, except that you and Messages Improved are not required to arbitrate any dispute in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. You and Messages Improved agree that this Section 14 constitutes a written agreement to arbitrate between you and Messages Improved (the “ Arbitration Agreement ”).

Arbitration Rules . The Federal Arbitration Act governs the interpretation and enforcement of this dispute-resolution provision. Arbitration will be initiated through the American Arbitration Association (“AAA”). If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with these Terms. The AAA Consumer Arbitration Rules governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration will be conducted by a single neutral arbitrator. Any claims or disputes where the total amount sought is less than $10,000 USD may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount sought is $10,000 USD or more, the right to a hearing will be determined by the arbitral forum’s rules. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Additional Rules for Non-appearance Arbitration . If non-appearance arbitration is elected, the arbitration will be conducted by telephone, online, written submissions, or any combination of the three; the specific manner will be chosen by the party initiating the arbitration. The arbitration will not involve any personal appearance by the parties or witnesses unless the parties mutually agree otherwise.

Authority of the Arbitrator . The arbitrator will decide the jurisdiction of the arbitrator and the rights and liabilities, if any, of you and Messages Improved. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Terms. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.