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Gyms & Fitness

Turn every inquiry into a membership

People research gyms after work — when your front desk is closed or slammed. An AI agent answers membership questions, books trial classes, and follows up with leads on phone, text, and web — 24/7, without adding headcount.

The communication burden

Your team spends hours every day on repetitive communication tasks that follow predictable patterns — exactly the kind of work AI handles best.

Leads inquire after hours

Most people research gyms between 7-10 PM. If nobody answers, they move on to the next studio with a better Google listing.

Front desk is overwhelmed

Check-ins, towel service, smoothie bar, and phone calls all happen at once. The phone loses every time.

Trial-to-member conversion drops

Someone signs up for a free trial and never hears from you again. Without timely follow-up, trial conversion rates stay under 30%.

Class schedule questions are constant

What time is yoga? Is there a Saturday spin class? Can I drop in? Your staff answers the same scheduling questions all day.

Membership and billing inquiries

Freeze requests, cancellation policies, payment updates — these eat up front desk time and create friction when handled poorly.

Multi-location complexity

Different schedules, instructors, and pricing across locations. Staff can't keep everything straight, and neither can a basic phone tree.

What your AI agent handles

Trained on your business, speaking your language, available 24/7 on phone, text, and web.

Membership inquiry handling

Answers questions about plans, pricing, amenities, and class offerings. Captures lead info and books tours or trial sessions.

Class booking and scheduling

Lets members and prospects book, cancel, or modify class reservations via phone or text. Synced with your scheduling software.

Trial follow-up automation

Texts trial members after their first visit with personalized check-ins. Nudges them toward conversion with offers and class suggestions.

Billing and account support

Handles freeze requests, payment updates, and plan changes. Routes complex issues to a manager when needed.

24/7 lead capture

Every after-hours call, text, or web inquiry gets an instant response. No lead waits until morning.

Multi-location routing

Identifies which location the caller is asking about and responds with location-specific schedules, pricing, and availability.

Feature Case Study

Case study coming soon.

Live demos you can try

Real AI agents answering real calls and texts right now. Try them.

Ohm Fitness

AI front desk agent for a fitness studio. Answers membership questions, class schedules, and books trial sessions.

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